Tiny Town Consulting

Pub know-how, from people who run pubs.

Led by award-winning publican Tom West, with more than 75 years of combined experience in pubs and hospitality. We run pubs around the Stour and built Tiny Town, our own drinks brand, from scratch, and we share what we’ve learned with pubs and local businesses that want to do better.

Talk to us What we do
A pint of Black Swan stout in a Tiny Town glass on a pub bar
Black Swan stout, one of our own, poured at the bar.

What we can help with.

Practical help, in plain English. No jargon and no thick reports you’ll never read.

  • Pub operations

    The day-to-day that keeps a busy pub profitable.

    • Stock control and wastage
    • Pricing and margins
    • Rotas and staffing

  • Drinks and your own brand

    From first idea to bottles on the shelf.

    • Your own gin, beer or merch
    • Working with distillers and brewers
    • Selling to the trade and online

  • Local marketing

    Get your town talking about you.

    • Events and community nights
    • Social media that sounds like you
    • Working with local businesses

How we work.

  1. Listen

    We start by hearing about your business and what’s getting in the way.

  2. Look

    Where it helps, we’ll come and see it in action: the bar, the cellar, the till.

  3. Plan

    Clear, practical steps you can act on, in order of what matters most.

  4. Support

    We stay on hand while you put it into practice.

Tom West smiling behind the bar, holding a Tiny Town pint, next to casks of real ale
Tom West, award-winning publican.

Who we help.

  • Pubs and bars

    Freehouses, tenants and managers who want a busier, more profitable pub.

  • Hotels, restaurants and venues

    A drinks offer with a local story that guests remember.

  • Farm shops, delis and makers

    Getting your products onto local shelves and bars.

  • Local businesses

    Bringing people back to the high street, together.

Why Tiny Town?

Because we’ve done it ourselves, in Britain’s smallest town.

  • Led by Tom West.An award-winning publican who still runs pubs today, so the advice comes from the bar, not a spreadsheet.
  • 75+ years of know-how.More than 75 years of combined experience in pubs and hospitality, behind every piece of advice.
  • We run pubs.We deal with the same deliveries, rotas and quiet Tuesdays you do.
  • We built a drinks brand.Tiny Town gin and beer went from an idea to pubs, shops and an online store. Visit Tiny Town Drinks.
  • We’re local.Based in Manningtree, on the Essex and Suffolk border.

Our pubs and restaurants.

See how we do it. Pop in for a pint or a bite to eat, or have a look online.

Let’s have a chat.

Tell us a little about your business and what you’d like help with.

Get in touch